Login to Warranty Express through PartnerLink or directly from web. Search for the claim by Claim #, Serial # or reference #. Click the ‘Claim #’ link to access the ‘Claim Summary’ page. Scroll down to near the bottom of the page to “Workflow Details.” Review the Reason for Mfg. Review such as “serial # validation” or “proof of ownership”, you should be prepared to add the attachment in Warranty Express such as a copy of serial plates or Dealer invoice. The Warranty Department may ask for additional information or documentation through the ‘notes field. Please review and respond accordingly. The notes will be kept as a permanent record in the claim and will be added to the claim summary page within 72hours. Dealer has 15 days from the date notes are added to the claim, to attach documents, or the claim will be rejected.